Shipping Info

Sale Tax
Sales tax is charged to all orders shipped within the state of California. The applicable tax rate is 7.75%. Sales tax is not charged to orders shipped outside of California.

Shipping Info
Noah Ka Oi Shipping Policy (for Accessories)
Domestic shipment will be shipped by USPS Priority Mail. Shipping is FREE for all accessories within the US. International shipments will be shipped by USPS International First-Class Mail or USPS Priority Mail. Shipping fees are automatically calculated by the total amount (before tax) and include handling fees.

Noah Ka Oi Shipping Policy (for surfboards)
We can ship domestically and international. Unless you would like to pick up your surfboard(s) locally, packing fees ($50 per board) will be charged. We are capable of shipping up to four surfboards in one box. All surfboard sales are final. In the unlikely event a surfboard(s) is damaged in transit, claims must be filed with the shipping company upon arrival of shipment. Please inspect surfboard shipments upon arrival.

Domestic (CA)
Pickup option is available by appointment from our location. In addition, we offer delivery service between San Diego to San Francisco for rates of $50~$100 (based on size of board and location). Please email us at info@noahkaoi.com for specific quotes and availability if interested in this option.

Domestic (outside of CA)
We recommend shipping by air cargo with pickup at major airports for the cheapest/safest method for surfboard shipping. We can ship to most major U.S. airports that range between $150-$250 per box (which can fit up to four boards) depending on the dimensions/weight of the board/box and shipping destination. Shipment time is usually about 3-5 day economy once the board is picked up from our location.

Domestic (Hawaii)
We use Aloha Freight or HIFA for Hawaii orders who specialize in ocean freight shipments. Most shipments to Hawaii will range between $150-$250 per box (which can fit up to four boards). Air cargo option is available but will usually be more expensive than ocean freight. Most shipments going to Hawaii take about 7-10 days (little longer for outer islands) once picked up at our location by ocean freight.

International
We use MapCargo, Action Freight or OCS (for Japan shipment only) for international orders and ship from our Carlsbad address. We recommend you to pick up your board(s) at an international airport (air cargo) or major port (ocean freight) as a cheaper option. Most international airports can be shipped to for $200-$300 per box (which can fit up to four boards), depending on the dimensions/weight of the board/box. Fuel surcharge, duties and destination charges are additional.

Example airport destination rates (these prices can vary depending on the dimensions/weight of the board/box):

Alicante, Spain - $300
Amsterdam, Netherland - $250
Auckland, New Zealand - $250
Bilbao, Spain - $325
Buenos Aires, Argentina - $200
Bordeaux, France - $320
Brisbane, Australia - $170
Dubai, UAE - $360
Frankfurt, Germany - $250
Fukuoka, Japan - $330
Hong Kong - $380
Lisbon, Portugal - $320
London, UK - $170
Nagoya (Chubu), Japan - $275
Osaka (Kansai), Japan - $215
Paris, France - $170
Rome, Italy - $400
Santiago de Chile, Chile - $350
Santiago de Compostela, Spain - $350
Stockholm, Sweden - $400
Sydney, Australia - $170
Taipei, Taiwan - $375
Tel Aviv, Israel - $400
Tokyo (Narita), Japan - $200
Tokyo (OCS downtown office) - $400
Vancouver, Canada - $225

Door-to-door shipment can be arranged, but please remember that you will be charged for extra delivery fees (you are responsible for any extra fees).

For any additional information, please email:
info@noahkaoi.com (English)
info_jp@noahkaoi.com (日本語/Japanese)
info_es@noahkaoi.com (Español/Spanish)

 

日本への発送に関して
ノアカオイ・オンラインストアでご購入いただいた品物は、お客様がご希望される場合日本まで発送いたします。

カリフォルニア州内に配送をご希望される場合、カリフォルニア州の消費税(7.75%)が加算されます。カリフォルニア州外またはアメリカ国外への配送をご希望の場合には消費税は加算されません。

当ウェブサイトに掲載されているサーフボードは、すべてクレジットカードでの購入が可能です。発送に際して梱包料が1本につき50ドルかかります。ロングボード4本まででしたら1箱でまとめての発送が可能です。

日本へはマップカーゴまたはOCS(場合によっては他の運送会社)を利用しての配送となります。注文手続きは、アメリカ国内と同様ですが、格安な方法として、近くの空港での引き取りをお勧めしています。成田、中部、関空、福岡、札幌や那覇の日本国内主要空港にてお引き取り頂けます。日本の主要空港までの送料は、1箱(ロングボードが4本まで入ります)約200~400ドルです。主要空港までの送料の目安は

東京(成田空港)- $200
東京(都内のOCS営業所)- $400
大阪(関西空港)- $215
名古屋(中部空港)- $275
福岡(福岡空港)- $330
札幌(新千歳空港)- $500
沖縄(那覇空港)- $400

ご自宅までの配送をご希望される場合はご連絡下さい。送料は運送会社に直接お支払いただきます。なお関税や諸経費に関しては、お客様での負担になっています。

配送に関する質問は下記のメールアドレスへどうぞ
info@noahkaoi.com (英語)
info_jp@noahkaoi.com (日本語)
info_es@noahkaoi.com (スペイン語)